The healthcare sector provides valuable services that help save lives and improve the quality of life. In the modern world healthcare services have gained a more significant role considering the stress levels of today’s lifestyles. To provide quality services healthcare facilities and healthcare professionals draw quality inputs from various sources. To enable the continuous provision of quality healthcare it is equally important for healthcare facilities to have a healthy bottom line.
The key to empowering the main goals of providing quality healthcare and maintaining a healthy bottom line it is important to evaluate each input to the healthcare process on the following basis:
· Ability to seamlessly integrate with the working of the healthcare facilities
· Ability to maintain quality services
· Help lower costs
One of the components for providing quality healthcare and maintaining a healthy bottom line is the information from patient medical records. Patient medical records provide support to healthcare facilities and healthcare professionals in the many aspects of successfully running the healthcare facility. Information from the patient medical records is essential as:
· A chronicle of the treatment process
· Forms the basis of continued care and future care plans
· Is the basis of referrals
· Provides important evidence in case of litigation
· Helps fulfill statutory requirements
· Provides the basis for coding and billing
Healthcare facilities and healthcare professionals have many options available to them to document the patient- healthcare professional encounter to create patient medical records. However outsourced medical transcription services have been found to be the most preferred, cost- effective, versatile and convenient option for documenting the care process. Medical transcription services also have the additional advantage of being able to seamlessly integrating into the working style of healthcare professionals and healthcare facility operations.
How do outsourced medical transcription vendors seamlessly integrate with the operations of healthcare facilities?
No change in working style: Healthcare professionals are starved for time and adapting to new styles of capturing information could result in loss of productivity or even result in errors. These service providers are fully aware of the pressures of healthcare professionals and have made it convenient for them to capture information regarding the patient encounter. Doctors/support staff/clinics/hospitals are provided with options to use dictation devices they are comfortable with. Once the dictation is finished, systems are put in place to help upload these audio files for transcription by configuring the system to check for dictation files at agreed intervals.
Once the audio files are downloaded for transcription, the files are allocated according to the specialty the transcriptionists have trained in, this ensures maximum accuracy.
Transcription providers have quality processes in place to ensure that each transcript is put through rigorous quality assurance process to ensure minimum errors. The role of the dictator is limited to clear and audible dictation, which can be easily integrated into their working life.
Customized services: Outsourced medical transcription service providers realize that the needs of different doctors/support staff/clinics/hospitals are specific. Therefore these services are customized to meet all the special requirements as specified by them Factors like templates, turnaround time, the modes of delivery and even the option of delivery to multiple healthcare professionals is offered and inculcated into the service package. Additional services like editing and proofreading services for speech recognition transcription are also provided as per their preference.
Easy access: These service providers provide easy access to services in terms of the technology required for transcription and the team. Outsourced services also provide easy access to older transcripts and summary of work.